How Does Cloud PBX Work?

As an organization grows it will need reliable phone connectivity for communication between the organization and different entities, organizations, and customers. To achieve this, the Cloud Private Branch Exchange (PBX) system is solely a solution according to industry standards.

What is Cloud PBX?

Cloud PBX  is a phone system that helps users communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN, or analog.

How Does Cloud PBX Work?

Cloud PBX used to depend on complex outdated switches monitored by phone administrators. Today’s systems use voice-over-IP (VoIP) to convey advanced messages to and from clients.VoIP technology is key to accessing the most advanced features that Cloud PBX phone systems have to offer, such as voicemail-to-email.

Cloud PBX systems obtain platform-neutral solutions by converting and routing incoming calls to nearly any device by converting incoming calls to a digital signal; the system can manage the signal the same way it would any other digital information.

For an organization to implement a non-hosted digital Cloud PBX phone system requires a large investment which requires the purchase of expensive equipment and employment-trained specialists can repair, maintain, or update these systems.

Cloud PBX System Benefits for Businesses

According to PRNewswire PBX is Set to grow globally by USD 4.84 billion during 2021-2025, this indicates the demand for PBX is popular with large organizations, Micro, Small & Medium Enterprises (MSME). Here are the top reasons why businesses use a Cloud PBX:

  1.   Multiple Call Connection: Multiple office locations can call with the same phone system so employees can talk to each other.
  2. Internal Transfer calls: Establish and maintain inbound call connections without dropping calls between users and departments with ease.
  3. Customize greetings: Businesses can record custom messages and can also include the choice of music for their business.
  4. Manage Calls: Businesses can set their own rules in the Cloud PBX from managing and completing calls on a specific, pre-programmed schedule and restrict international dialing as needed to avoid high costs.

CloudFlex Computing Limited is Nigeria‘s leading Enterprise local cloud service provider. We are the first choice of Cloud Solutions and managed data services for Local and Global businesses with grand ambitions.

Speak our expert today on our Cloud PBX services at sales@cloudflex.ng

Most Innovative Cloud Storage Provider of the year award 2021

Learn More

 

 

 

Leave a Comment

Your email address will not be published. Required fields are marked *